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Restaurant Theft:
It Doesn't Have To Happen To You

According to a survey, it is found that internal employee theft is accountable for about 4% of restaurant sales and 75% of inventory shortages. That totals between $3 - $6 billion annually. Employee theft in restaurants can take various forms including but not limited to giving away free food and drinks to customers without authorization, stealing customer’s credit card information, and stealing food or alcohol for themselves or stealing cash from the cash register. Drop by drop makes the ocean. We understand that not all restaurants fall in this category, but it’s better to be safe than sorry!

What Can You Do To
Protect Your Money

Presenting our-breakthrough HawkEye Advantages to you

Cash Theft

According to a 2018 study by IHL Group, 41.1% of quick-serve purchases are done with cash. Theft can occur at the point-of-sale level or/and at the bank level like cash deposits can go missing. Apart from theft, money can go missing due to system errors. Credit card deposits can go missing because the merchant processor may fail to make the deposit in your bank, Third Party delivery apps may fail to deposit the money in your bank. There can be a dramatic difference in making money and actually getting that money in the bank.

The HawkEye Advantage:

The HawkEye keeps a lookout for your money and alerts you if money is missing from your bank account. By tracking cash and credit card deposits and 3rd party delivery apps payments from your POS to your bank, we can identify the missing amounts.

Discrepancies In Physical Stock

At times your Ideal and Physical Stock might vary but if you start noticing this trend often, then it’s a cause of investigation. At times, your Ideal and Physical Stock might vary but if you start noticing this trend often, then there is a need for investigation. A variance between 3-5% is acceptable and can be accounted for by regular wastage. However, if the Variance is consistently high, then there are high chances that either your restaurant staff might be stealing from your inventory or there is a procedural glitch somewhere.

The HawkEye Advantage:

The HawkEye alerts you if the variance in Physical Stock and Ideal Stock is more than the acceptable limit. Alternatively, it alerts you if the theoretical cost of food and actual cost of food vary significantly. This depends on the reporting options available in the POS.

Edited Orders In The POS

Occasionally, your cashier will need to edit the order in the POS after the bill has been generated. But if you start becoming aware of a pattern and find a high number of edited or void bills, it’s about time to investigate possible internal thefts. A high number of edited and void bills is a clear sign that someone is stealing from your restaurant.

The HawkEye Advantage:

HawkEye keeps a close check on the number of bills produced, edited, and voided each day. It then looks for patterns which may indicate towards internal thefts and alerts the business owner of any perceived risk that needs investigation.

Paid Outs Fraud

Paid Outs are various expenses paid out of the cash register. A description that specifies the reason for the paid out and an accompanying receipt is must. Tiny amounts may get misappropriated if not backed by a receipt. Even though the amounts are small, for a multi-location franchisee the amount may run into thousands of dollars at the end of the month.

The HawkEye Advantage:

HawkEye works with the business owner to ensure that all paid out receipts are sent to a central digital repository after which we prepare a paid out report where each paid out is linked to a receipt. Red flags are raised if substantial amounts are not backed by a receipt or if a store consistently is not sending the receipts. Patterns are mapped and the business owner is alerted for inconsistencies which may need further investigation.